Manage your account

Get organised by managing your Unitywater account online! Managing your account has never been easier with My Account - you can do it anywhere, anytime.

My Account makes it easy

Switch to contact-free bills by email and add payment reminders to your calendar.
Make tax time easy – find all your bills and payment history fast in My Account.
Plus, use the handy export function to download a file of all your transactions.
Monitor your water usage and check for hidden leaks with My Usage Tracker.

Man updating details in My Account on laptop computer

Goodbye snail mail

Good news for e-billers - some letters and notices will now be delivered straight to your inbox, not your mail box! This means quicker delivery for your important letters and a thumbs up for the environment. These include letters such as:

payment plan letters,
direct debit letters,
change of address letters, plus more.

Sign up for e-billing now in My Account and receive your other letters and notices automatically by email too.

Log in or register for My Account

Here's what you can do online in My Account:

pay your bill
check your account balance
check the due date on your bill
get a copy of your bill
set up direct debit and payment plans to suit your budget
update your details
sign up to receive your bills by email or SMS

Registering is quick and easy. You can register using your email address or through your Facebook or Google account. All you need to know is your Unitywater payment reference number and postcode of your mailing address.