Logging into My Account for the first time? Follow our quick step-by-step guide:


Step 1:  Start the registration process for My Account here.

Step 2: To register using your email address, simply click ‘Register’ or sign up using your Facebook or Google account and follow the log in instructions. 

Step 3: Once successfully entered, you will then be asked to enter your Unitywater payment reference number (located at the top right of your Unitywater bill) and postcode of your postal address (top left of your Unitywater bill).

When entering your details, please make sure they match exactly what is printed on your bill. This will help us identify your account details and match them to our records. 

Step 4: You will now be registered with My Account. Remember to write down your log in details, username (registered email address) and password, if you didn't sign up using your Facebook or Google account.